In keeping with our security procedures, we request all guests to carry photo identity to present at the time of Check in.
Foreign nationals are required to present their Passport and valid Visa on arrival as their ID proof.
Indian Nationals can present any one of the following, Passport, Driving License or Voter ID card.
No Show or Cancellation of a reservation less than 48 Hrs, will incur a cancellation charge equivalent to one night’s accommodation by the hotel(s).
In the absence of arrival timings/a contact cell phone number, all confirmed reservations will be deemed guaranteed up to 18:00 Hrs. and may be released thereafter.
To guarantee a reservation beyond 18:00 Hrs. one-night’s room charge to be paid in advance.
A no-show/non-cancellation of a guaranteed reservation at least 48 hours prior to arrival will attract one-night’s retention charges.
All the booking cancellation for individuals and corporate has to be sent email for prior cancellation
For any group booking cancellation before 10 days in advance will not have any retention.
For the group booking which is cancelled within a week period of time will be charged the entire room cost as a retention as per the company policy
For the group booking which is got cancelled before a week period of time from the date of check in will be occurred 50% of the entire room coast and No advance will be refunded/adjusted and full retention will be charged in case of a cancellation received within 24 hrs of the check-in